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Privacy Policy
Effective November 9, 2026
Who we are
BitGate ISS is an information security and infrastructure consulting firm based in New York State. This policy explains what information this website collects and how we handle it. Questions can be sent to info@bitgateiss.com.
The short version
- No cookies, no analytics, no advertising or tracking scripts.
- We only collect what you choose to send us through the contact form.
- We never sell or rent your information.
Information you send us
When you use our contact form, we receive your name, email address, company (if provided), the topic you select and your message. To help us spot abuse, the email we receive also records the date and time of your submission and the IP address it came from. Please do not include passwords or other sensitive details in the form.
Information collected automatically
Like virtually all websites, our hosting provider’s servers automatically keep standard technical logs of requests, such as IP address, browser type, the page requested and the time. These logs are used to operate and secure the website.
Our pages load their fonts from Google Fonts, so your browser contacts Google’s servers when you visit. Google receives your IP address as part of that request. See Google’s Privacy Policy for how Google handles that data.
How we use your information
We use the information you send us only to respond to your inquiry, provide the services you request and keep normal business records. We do not use it for marketing lists and we do not sell, rent or trade it.
Who we share it with
We share information only with the service providers that run this website and our email, currently IONOS, our web hosting and email provider, and only as needed for them to provide those services. We may also disclose information if required by law.
How long we keep it
We keep inquiries for as long as needed to respond to you and maintain our business records, and then delete them. You can ask us to delete your information sooner.
How we protect it
This website is served only over encrypted HTTPS connections and uses strict browser security settings. Access to our hosting and email accounts is protected with multi-factor authentication. No method of transmission or storage is completely secure, but we work to protect your information using the same practices we recommend to our clients.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@bitgateiss.com. If you live in a state or country that gives you additional privacy rights, contact us and we will honor them as required.
Children
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Links to other sites
Our pages link to other websites, such as ISC2. We are not responsible for the privacy practices of those sites.
Changes to this policy
If we change this policy, we will update the date at the top of this page.